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Loan servicing professionals reviewing an active loan file

Provident Loan Servicing

Loan servicing for lenders, note sellers, and portfolio owners.

Provident processes borrower payments, sends lender disbursements, maintains loan records, provides account reporting, and supports borrowers.

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Lender setup

Set up your lender account before submitting a loan.

Complete your lender information and required documents online. Provident reviews the package, countersigns the agreement, and activates your account.

  1. Step 1

    Complete your setup

    Provide lender details, payment instructions, a W-9, and the required signatures.

  2. Step 2

    Provident reviews it

    Staff checks the completed package and countersigns the agreement.

  3. Step 3

    Submit your first loan

    After approval, contact Provident. Staff will collect the borrower and loan documents needed to begin servicing.

Set up your lender account
A servicing professional organizing loan documents and payment records

Loans Provident can service.

Provident services seller-financed loans, wrap loans, lender portfolios, and existing loans moving from another servicer.

Seller-financed loansCollect borrower payments, send lender disbursements, maintain loan records, and support borrowers.Wrap loansService wrap loans that include an existing underlying loan or lien.Loan portfoliosKeep payment, balance, status, and document information organized for every loan in a lender's portfolio.Move a loan to ProvidentTransfer an existing loan to Provident with organized records and clear payment instructions for the borrower.
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Active loan servicing

What Provident handles for active loans.

Payment processing

Collect borrower payments, apply them to the loan, and maintain payment history.

Lender disbursements and reports

Send eligible lender funds and provide current loan, payment, and document information.

Borrower support

Answer borrower questions about payments and accounts after verifying their identity.

Loan records

Maintain loan documents, payment history, balances, and other servicing records.

Ready to set up your lender account?

Create your account and complete lender setup online.

Set up your lender account