Communication
Know where your loan stands.
Get help from Provident by phone or email, with clear, up-to-date information about your loan and account. Personal attention is part of servicing, not just the initial setup.
Talk to Provident
Provident Loan Servicing
Loan servicing built for private lending.
Servicing for seller-financed loans, wrap mortgages, private credit, and bank portfolios. Our team understands underlying liens, non-standard payment terms, and the needs of private lenders and their borrowers.
Decades
of team experience
Thousands
of loans serviced
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Loans Provident can service.
Provident specializes in seller-financed loans, wrap mortgages, private credit, and bank portfolios.
Seller-financed loansPayment processing, lender disbursements, loan records, and borrower support for owner-financed loans.
Wrap mortgagesServicing for loans that include an existing senior or underlying loan or lien.
Private credit and bank portfoliosServicing for portfolio, DSCR and Non-QM loans.
Why lenders use Provident
Private lending.Personal attention.
Experience through changing markets.
Provident’s team brings decades of experience across multiple economic cycles to the details of private lending, from senior liens to non-standard payment terms.
Reporting
See more than a balance.
Regular reports and reporting on request help you follow payments, disbursements and your portfolio. Review servicing records in your lender portal and ask Provident about the reports you need.
Open lender portalTransfers
Know what happens next.
Provident simplifies loan transfers by gathering loan records along with borrower data, following up with your current servicer, and confirming the transfer date.
See the transfer processWhat servicing includes
The details behind every loan.
Accurate interest calculations, payment schedules, and escrow management help reduce costly errors. Clear loan records help you track your portfolio and make informed decisions.
From payment collection to reporting and payoffs, Provident supports lenders and borrowers throughout the life of the loan.
Lender setup
Set up the lender account before submitting a loan.
Step 1
Complete your setup
Provide lender details, payment instructions, tax information, and the required signatures.
Step 2
Provident reviews it
Our team checks the completed package and countersigns the agreement. Complete the Power of Attorney and wrap addendum steps, or confirm they are not needed, before Provident activates your lender account.
Step 3
Submit loan documents
Once your lender account is approved, contact Provident to submit borrower setup and closing documents by email for our team’s review.
Need help with a loan or account?
Find account help for payments and servicing questions, or contact Provident directly.